Valley Health has utilized the collection services for J.L. Walston & Associatessince 1987. We have found their agency to be professional, knowledgeable and trustworthy. They are able to reach a satisfactory recovery figure at a reasonable cost, while maintaining a positive image. I would highly recommend their services to any business needing collection assistance.

Ann Ryder, Valley Health


J.L. Walston & Associates is one of the best collection companies I have ever worked with. They have provided us with seamless service and place great importance on customer relationships. Their collection staff members are knowledgeable and well trained. The collection results they provided have exceeded our expectations and were accomplished at a cost that is less then if it had been done internally. I recommend J.L. Walston & Associatesfor outsourcing of self-pay balances.

Jerry S. Clarke, Augusta Healthcare, Inc.

I have been involved with J. L. Walston and Associates for several years. In their capacity as collection agents for Albemarle Hospital they have done an outstanding job in recovery and re-filing of claims. Their recovery rate has been better than the other agencies that we have used and they are now our sole collection agency. I strongly recommend J. L. Walston and Associates to handle your receivables at any age.